{"links":{"self":"https://petition.parliament.uk/archived/petitions/321033.json"},"data":{"type":"archived-petition","id":321033,"parliament":{"period":"2019-2024","government":"Conservative","dissolution_at":"2024-05-30T00:01:00.000+01:00","response_threshold":10000,"debate_threshold":100000},"attributes":{"action":"Force airline companies to refund money for cancelled flights.","background":"Airlines are creating barriers to customers who are trying to reclaim money for cancelled flights. There needs to be legal pressure placed on the airlines to reimburse customers. Airlines are hiding behind the fact that they have issued vouchers and therefore not obliged to refund money.","additional_details":"","committee_note":null,"state":"rejected","signature_count":11,"created_at":"2020-05-15T20:38:57.556Z","updated_at":"2020-05-29T15:06:17.736Z","rejected_at":"2020-05-29T15:06:17.738Z","opened_at":null,"closed_at":null,"moderation_threshold_reached_at":"2020-05-16T18:30:14.000Z","response_threshold_reached_at":null,"government_response_at":null,"debate_threshold_reached_at":null,"debate_scheduled_on":null,"scheduled_debate_date":null,"debate_outcome_at":null,"rejection":{"code":"irrelevant","details":"Arrangements for refunding, changing or rebooking travel are a civil matter between individual travellers and airlines or travel agents, not the Government or Parliament.\r\n\r\nThe Civil Aviation Authority, which regulates the UK aviation industry, has provided guidance on passenger rights and how to make a claim: https://www.caa.co.uk/Passengers/Resolving-Travel-Problems/Delays-and-cancellations/\r\n\r\nWe have published the following petitions, which you might like to sign:\r\n\r\nRequire travel companies & airlines to pay compensation if no refund in 14 days: https://petition.parliament.uk/petitions/317878\r\n\r\nCreate a fund to reimburse money lost due to covid-19 travel cancellations: https://petition.parliament.uk/petitions/304912\r\n\r\nYou can find out more about coronavirus and how you can protect yourself and others here:\r\n\r\nwww.gov.uk/coronavirus\r\nhttps://www.nhs.uk/conditions/coronavirus-covid-19/\r\n\r\nThe Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: https://www.gov.uk/find-coronavirus-support\r\n\r\nYou can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips\r\n\r\nYou can read impartial analysis of the Government response to coronavirus and policy developments here: https://commonslibrary.parliament.uk/coronavirus/\r\n\r\nYou may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.\r\n \r\nFind out more: https://committees.parliament.uk/work/192/the-governments-response-to-coronavirus/"},"government_response":null,"debate":null,"departments":[],"topics":[]}}}