This petition was submitted during the 2019 to 2024 Parliament
Rejected petition Allow customers to cancel or change insurance providers online without telephone
Rejected on
When applying for insurance for car, home, contents etc customers are able to do so online. However when cancelling policies, customers have to telephone the provider. In essence it's far more simpler to apply for insurance than to cancel. Surely this process can also be done online.
Make it a legal requirement for insurance companies to provide the option of altering, changing or cancelling policy via online.
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This is a matter for individual companies.
We only reject petitions that don’t meet the petition standards.