{"links":{"self":"https://petition.parliament.uk/petitions/760313.json"},"data":{"type":"petition","id":760313,"attributes":{"action":"Require essential services to have phone and face to face options","background":"The Government should require essential services, including the NHS, banks, utilities and public bodies keep telephone and in person access. Digital only systems risk excluding older, disabled and low income people who cannot reliably use online services.","additional_details":"As more services move to online only, many people are being locked out of vital healthcare, banking and public support. Not everyone has the skills, confidence or connectivity to use digital systems, creating barriers to medical care, financial security and daily needs. We urge the Government to require essential services to offer staffed phone lines, face to face access and protections for those unable to use digital systems.","committee_note":"","state":"open","signature_count":104,"created_at":"2026-02-07T09:37:10.424Z","updated_at":"2026-04-12T18:28:40.000Z","rejected_at":null,"opened_at":"2026-03-16T13:20:13.938Z","closed_at":null,"moderation_threshold_reached_at":"2026-02-07T11:51:20.000Z","response_threshold_reached_at":null,"government_response_at":null,"debate_threshold_reached_at":null,"scheduled_debate_date":null,"debate_outcome_at":null,"creator_name":"Alan Tormey","rejection":null,"government_response":null,"debate":null,"departments":[{"acronym":"CO","name":"Cabinet Office","url":"https://www.gov.uk/government/organisations/cabinet-office"}],"topics":[],"signatures_by_country":[{"name":"United Kingdom","code":"GB","signature_count":104}],"signatures_by_constituency":[{"name":"Ashfield","ons_code":"E14001068","mp":"Lee Anderson MP","signature_count":2},{"name":"Basingstoke","ons_code":"E14001078","mp":"Luke Murphy MP","signature_count":1},{"name":"Birmingham Northfield","ons_code":"E14001097","mp":"Laurence Turner MP","signature_count":1},{"name":"Blackley and Middleton South","ons_code":"E14001103","mp":"Graham Stringer MP","signature_count":2},{"name":"Bolton North East","ons_code":"E14001110","mp":"Kirith Entwistle MP","signature_count":1},{"name":"Bootle","ons_code":"E14001113","mp":"Peter Dowd MP","signature_count":1},{"name":"Brent West","ons_code":"E14001123","mp":"Barry Gardiner MP","signature_count":1},{"name":"Brentwood and Ongar","ons_code":"E14001125","mp":"Alex Burghart MP","signature_count":1},{"name":"Bristol North West","ons_code":"E14001134","mp":"Rt Hon Darren Jones MP","signature_count":1},{"name":"Cheltenham","ons_code":"E14001161","mp":"Max Wilkinson MP","signature_count":1},{"name":"Chorley","ons_code":"E14001170","mp":"Rt Hon Sir Lindsay Hoyle MP","signature_count":1},{"name":"City of Durham","ons_code":"E14001173","mp":"Mary Kelly Foy MP","signature_count":1},{"name":"Clacton","ons_code":"E14001174","mp":"Nigel Farage MP","signature_count":1},{"name":"Derby South","ons_code":"E14001194","mp":"Baggy Shanker MP","signature_count":1},{"name":"Derbyshire Dales","ons_code":"E14001195","mp":"John Whitby MP","signature_count":1},{"name":"Dunstable and Leighton Buzzard","ons_code":"E14001206","mp":"Alex Mayer MP","signature_count":1},{"name":"Easington","ons_code":"E14001211","mp":"Grahame Morris MP","signature_count":1},{"name":"East Wiltshire","ons_code":"E14001217","mp":"Danny Kruger MP","signature_count":1},{"name":"Ellesmere Port and Bromborough","ons_code":"E14001222","mp":"Justin Madders MP","signature_count":1},{"name":"Fylde","ons_code":"E14001242","mp":"Mr Andrew Snowden MP","signature_count":1},{"name":"Gillingham and Rainham","ons_code":"E14001246","mp":"Naushabah Khan MP","signature_count":1},{"name":"Harwich and North Essex","ons_code":"E14001273","mp":"Sir Bernard Jenkin MP","signature_count":1},{"name":"Herne Bay and Sandwich","ons_code":"E14001282","mp":"Rt Hon Sir Roger Gale MP","signature_count":1},{"name":"Hinckley and Bosworth","ons_code":"E14001288","mp":"Dr Luke Evans MP","signature_count":1},{"name":"Hyndburn","ons_code":"E14001299","mp":"Sarah Smith MP","signature_count":2},{"name":"Isle of Wight West","ons_code":"E14001304","mp":"Richard Quigley MP","signature_count":1},{"name":"Islington North","ons_code":"E14001305","mp":"Rt Hon Jeremy Corbyn MP","signature_count":1},{"name":"Kettering","ons_code":"E14001311","mp":"Rosie Wrighting MP","signature_count":1},{"name":"Kingswinford and South Staffordshire","ons_code":"E14001316","mp":"Mike Wood MP","signature_count":1},{"name":"Knowsley","ons_code":"E14001317","mp":"Anneliese Midgley MP","signature_count":2},{"name":"Lincoln","ons_code":"E14001336","mp":"Mr Hamish Falconer MP","signature_count":1},{"name":"Liverpool Garston","ons_code":"E14001337","mp":"Rt Hon Maria Eagle MP","signature_count":4},{"name":"Liverpool Riverside","ons_code":"E14001338","mp":"Kim Johnson MP","signature_count":2},{"name":"Liverpool Walton","ons_code":"E14001339","mp":"Dan Carden MP","signature_count":1},{"name":"Liverpool Wavertree","ons_code":"E14001340","mp":"Paula Barker MP","signature_count":2},{"name":"Liverpool West Derby","ons_code":"E14001341","mp":"Ian Byrne MP","signature_count":8},{"name":"Mid Bedfordshire","ons_code":"E14001359","mp":"Blake Stephenson MP","signature_count":1},{"name":"Mid Buckinghamshire","ons_code":"E14001360","mp":"Greg Smith MP","signature_count":1},{"name":"Newcastle upon Tyne East and Wallsend","ons_code":"E14001378","mp":"Mary Glindon MP","signature_count":1},{"name":"Newton Abbot","ons_code":"E14001381","mp":"Martin Wrigley MP","signature_count":3},{"name":"North Cornwall","ons_code":"E14001385","mp":"Ben Maguire MP","signature_count":1},{"name":"North Devon","ons_code":"E14001387","mp":"Ian Roome MP","signature_count":1},{"name":"North East Cambridgeshire","ons_code":"E14001390","mp":"Rt Hon Steve Barclay MP","signature_count":1},{"name":"North Herefordshire","ons_code":"E14001395","mp":"Dr Ellie Chowns MP","signature_count":1},{"name":"Pendle and Clitheroe","ons_code":"E14001422","mp":"Jonathan Hinder MP","signature_count":1},{"name":"Peterborough","ons_code":"E14001425","mp":"Andrew Pakes MP","signature_count":2},{"name":"Poole","ons_code":"E14001429","mp":"Neil Duncan-Jordan MP","signature_count":1},{"name":"Portsmouth North","ons_code":"E14001431","mp":"Amanda Martin MP","signature_count":1},{"name":"Reading West and Mid Berkshire","ons_code":"E14001439","mp":"Olivia Bailey MP","signature_count":1},{"name":"Ribble Valley","ons_code":"E14001443","mp":"Maya Ellis MP","signature_count":1},{"name":"Rochester and Strood","ons_code":"E14001447","mp":"Lauren Edwards MP","signature_count":1},{"name":"Runnymede and Weybridge","ons_code":"E14001456","mp":"Dr Ben Spencer MP","signature_count":1},{"name":"Scarborough and Whitby","ons_code":"E14001461","mp":"Alison Hume MP","signature_count":2},{"name":"Sefton Central","ons_code":"E14001463","mp":"Bill Esterson MP","signature_count":2},{"name":"Southampton Itchen","ons_code":"E14001499","mp":"Darren Paffey MP","signature_count":1},{"name":"Southport","ons_code":"E14001504","mp":"Patrick Hurley MP","signature_count":1},{"name":"St Albans","ons_code":"E14001507","mp":"Daisy Cooper MP","signature_count":1},{"name":"Stratford-on-Avon","ons_code":"E14001526","mp":"Manuela Perteghella MP","signature_count":1},{"name":"Swindon South","ons_code":"E14001537","mp":"Rt Hon Heidi Alexander MP","signature_count":1},{"name":"Taunton and Wellington","ons_code":"E14001540","mp":"Gideon Amos MP","signature_count":1},{"name":"Thirsk and Malton","ons_code":"E14001544","mp":"Kevin Hollinrake MP","signature_count":1},{"name":"Tynemouth","ons_code":"E14001557","mp":"Rt Hon Sir Alan Campbell MP","signature_count":1},{"name":"Warrington North","ons_code":"E14001564","mp":"Charlotte Nichols MP","signature_count":2},{"name":"Warrington South","ons_code":"E14001565","mp":"Sarah Hall MP","signature_count":2},{"name":"West Lancashire","ons_code":"E14001577","mp":"Ashley Dalton MP","signature_count":4},{"name":"Weston-super-Mare","ons_code":"E14001581","mp":"Dan Aldridge MP","signature_count":1},{"name":"Widnes and Halewood","ons_code":"E14001584","mp":"Derek Twigg MP","signature_count":1},{"name":"Worthing West","ons_code":"E14001599","mp":"Dr Beccy Cooper MP","signature_count":1},{"name":"Wyre Forest","ons_code":"E14001601","mp":"Mark Garnier MP","signature_count":1},{"name":"Yeovil","ons_code":"E14001603","mp":"Adam Dance MP","signature_count":1},{"name":"Dumfries and Galloway","ons_code":"S14000073","mp":"John Cooper MP","signature_count":1},{"name":"Falkirk","ons_code":"S14000083","mp":"Euan Stainbank MP","signature_count":1},{"name":"Glasgow North","ons_code":"S14000085","mp":"Martin Rhodes MP","signature_count":1},{"name":"Gordon and Buchan","ons_code":"S14000091","mp":"Harriet Cross MP","signature_count":1},{"name":"Hamilton and Clyde Valley","ons_code":"S14000092","mp":"Imogen Walker MP","signature_count":1},{"name":"Caerfyrddin","ons_code":"W07000087","mp":"Ann Davies MP","signature_count":2},{"name":"Pontypridd","ons_code":"W07000106","mp":"Alex Davies-Jones MP","signature_count":1}],"signatures_by_region":[{"name":"North East","ons_code":"A","signature_count":4},{"name":"North West","ons_code":"B","signature_count":42},{"name":"Yorkshire and The Humber","ons_code":"D","signature_count":3},{"name":"East Midlands","ons_code":"E","signature_count":7},{"name":"West Midlands","ons_code":"F","signature_count":5},{"name":"East of England","ons_code":"G","signature_count":9},{"name":"London","ons_code":"H","signature_count":2},{"name":"South East","ons_code":"J","signature_count":11},{"name":"South West","ons_code":"K","signature_count":13},{"name":"Wales","ons_code":"L","signature_count":3},{"name":"Scotland","ons_code":"M","signature_count":5}],"other_parliamentary_business":[]}}}