{"links":{"self":"https://petition.parliament.uk/petitions/762242.json"},"data":{"type":"petition","id":762242,"attributes":{"action":"Review and improve the NHS' new online triage system","background":"New systems used to triage patients and book appointments within medical / GP practices need to be reviewed and (massively) improved.","additional_details":"We want to make access to health care easier rather than harder. We think systems such as Rapid Health have made it harder to gain access to health care.\r\nThis is about ensuring patients can access more timely, fair, and effective care.\r\nI worry about how elderly, vulnerable, or less digitally confident patients are expected to navigate it.\r\nUnfortunately, my experience has been anything but \"easy\" and or “rapid.”","committee_note":"","state":"open","signature_count":44,"created_at":"2026-02-23T14:23:54.699Z","updated_at":"2026-04-10T16:10:00.000Z","rejected_at":null,"opened_at":"2026-03-30T08:36:21.257Z","closed_at":null,"moderation_threshold_reached_at":"2026-02-23T15:59:20.000Z","response_threshold_reached_at":null,"government_response_at":null,"debate_threshold_reached_at":null,"scheduled_debate_date":null,"debate_outcome_at":null,"creator_name":"Daniel Treece","rejection":null,"government_response":null,"debate":null,"departments":[{"acronym":"DHSC","name":"Department of Health and Social Care","url":"https://www.gov.uk/government/organisations/department-of-health-and-social-care"}],"topics":[],"signatures_by_country":[{"name":"United Kingdom","code":"GB","signature_count":44}],"signatures_by_constituency":[{"name":"Boston and Skegness","ons_code":"E14001114","mp":"Richard Tice MP","signature_count":5},{"name":"Brent West","ons_code":"E14001123","mp":"Barry Gardiner MP","signature_count":1},{"name":"Cheltenham","ons_code":"E14001161","mp":"Max Wilkinson MP","signature_count":1},{"name":"Chippenham","ons_code":"E14001168","mp":"Sarah Gibson MP","signature_count":1},{"name":"Derby North","ons_code":"E14001193","mp":"Catherine Atkinson MP","signature_count":7},{"name":"Derby South","ons_code":"E14001194","mp":"Baggy Shanker MP","signature_count":1},{"name":"Doncaster North","ons_code":"E14001200","mp":"Rt Hon Ed Miliband MP","signature_count":1},{"name":"Dover and Deal","ons_code":"E14001202","mp":"Mike Tapp MP","signature_count":1},{"name":"Easington","ons_code":"E14001211","mp":"Grahame Morris MP","signature_count":1},{"name":"Ellesmere Port and Bromborough","ons_code":"E14001222","mp":"Justin Madders MP","signature_count":1},{"name":"Erewash","ons_code":"E14001228","mp":"Adam Thompson MP","signature_count":1},{"name":"Islington North","ons_code":"E14001305","mp":"Rt Hon Jeremy Corbyn MP","signature_count":1},{"name":"Kingswinford and South Staffordshire","ons_code":"E14001316","mp":"Mike Wood MP","signature_count":1},{"name":"Luton South and South Bedfordshire","ons_code":"E14001346","mp":"Rachel Hopkins MP","signature_count":1},{"name":"Mid Buckinghamshire","ons_code":"E14001360","mp":"Greg Smith MP","signature_count":2},{"name":"Mid Derbyshire","ons_code":"E14001362","mp":"Jonathan Davies MP","signature_count":3},{"name":"Newton Abbot","ons_code":"E14001381","mp":"Martin Wrigley MP","signature_count":1},{"name":"North East Hampshire","ons_code":"E14001392","mp":"Alex Brewer MP","signature_count":1},{"name":"North West Cambridgeshire","ons_code":"E14001401","mp":"Sam Carling MP","signature_count":1},{"name":"Salford","ons_code":"E14001459","mp":"Rebecca Long Bailey MP","signature_count":1},{"name":"South Cambridgeshire","ons_code":"E14001481","mp":"Pippa Heylings MP","signature_count":2},{"name":"South Derbyshire","ons_code":"E14001483","mp":"Samantha Niblett MP","signature_count":1},{"name":"South West Hertfordshire","ons_code":"E14001496","mp":"Mr Gagan Mohindra MP","signature_count":1},{"name":"Stretford and Urmston","ons_code":"E14001528","mp":"Andrew Western MP","signature_count":1},{"name":"Warrington South","ons_code":"E14001565","mp":"Sarah Hall MP","signature_count":1},{"name":"Wellingborough and Rushden","ons_code":"E14001571","mp":"Gen Kitchen MP","signature_count":1},{"name":"Widnes and Halewood","ons_code":"E14001584","mp":"Derek Twigg MP","signature_count":1},{"name":"Yeovil","ons_code":"E14001603","mp":"Adam Dance MP","signature_count":1},{"name":"Dumfries and Galloway","ons_code":"S14000073","mp":"John Cooper MP","signature_count":1}],"signatures_by_region":[{"name":"North East","ons_code":"A","signature_count":1},{"name":"North West","ons_code":"B","signature_count":5},{"name":"Yorkshire and The Humber","ons_code":"D","signature_count":1},{"name":"East Midlands","ons_code":"E","signature_count":19},{"name":"West Midlands","ons_code":"F","signature_count":1},{"name":"East of England","ons_code":"G","signature_count":5},{"name":"London","ons_code":"H","signature_count":2},{"name":"South East","ons_code":"J","signature_count":4},{"name":"South West","ons_code":"K","signature_count":4},{"name":"Scotland","ons_code":"M","signature_count":1}],"other_parliamentary_business":[]}}}