{"links":{"self":"https://petition.parliament.uk/petitions/766946.json"},"data":{"type":"petition","id":766946,"attributes":{"action":"Introduce mandatory rest time between calls for call centre workers","background":"Require employers in call centres and high-volume customer service roles to provide a minimum rest period between customer interactions to protect workers’ mental health and wellbeing.","additional_details":"Many call centre and customer service workers are required to handle continuous back-to-back calls with little or no time to recover between interactions. This can lead to high levels of stress, anxiety and burnout, seriously affecting mental health and wellbeing. We believe the Government should introduce legislation to require a minimum rest period between calls to protect workers and promote healthier, more sustainable working conditions.","committee_note":null,"state":"open","signature_count":17,"closing_date":"2026-11-06","created_at":"2026-04-10T10:40:03.518Z","updated_at":"2026-06-04T14:58:30.000Z","rejected_at":null,"opened_at":"2026-05-06T16:31:42.493Z","closed_at":null,"moderation_threshold_reached_at":"2026-04-10T11:10:10.000Z","response_threshold_reached_at":null,"government_response_at":null,"debate_threshold_reached_at":null,"debate_scheduled_on":null,"scheduled_debate_date":null,"debate_outcome_at":null,"creator_name":"Mahomed Sheikh","rejection":null,"government_response":null,"debate":null,"departments":[{"acronym":"BT","name":"Department for Business and Trade","url":"https://www.gov.uk/government/organisations/department-for-business-and-trade"}],"topics":[],"signatures_by_country":[{"name":"United Kingdom","code":"GB","signature_count":17}],"signatures_by_constituency":[{"name":"Clacton","ons_code":"E14001174","mp":"Nigel Farage MP","signature_count":1},{"name":"Croydon West","ons_code":"E14001188","mp":"Sarah Jones MP","signature_count":1},{"name":"Derby South","ons_code":"E14001194","mp":"Baggy Shanker MP","signature_count":1},{"name":"East Wiltshire","ons_code":"E14001217","mp":"Danny Kruger MP","signature_count":1},{"name":"Ellesmere Port and Bromborough","ons_code":"E14001222","mp":"Justin Madders MP","signature_count":1},{"name":"Gillingham and Rainham","ons_code":"E14001246","mp":"Naushabah Khan MP","signature_count":1},{"name":"Kingswinford and South Staffordshire","ons_code":"E14001316","mp":"Mike Wood MP","signature_count":1},{"name":"Leicester South","ons_code":"E14001327","mp":"Shockat Adam MP","signature_count":6},{"name":"Newton Abbot","ons_code":"E14001381","mp":"Martin Wrigley MP","signature_count":1},{"name":"Southampton Itchen","ons_code":"E14001499","mp":"Darren Paffey MP","signature_count":1},{"name":"St Austell and Newquay","ons_code":"E14001508","mp":"Noah Law MP","signature_count":1},{"name":"Widnes and Halewood","ons_code":"E14001584","mp":"Derek Twigg MP","signature_count":1}],"signatures_by_region":[{"name":"North West","ons_code":"B","signature_count":2},{"name":"East Midlands","ons_code":"E","signature_count":7},{"name":"West Midlands","ons_code":"F","signature_count":1},{"name":"East of England","ons_code":"G","signature_count":1},{"name":"London","ons_code":"H","signature_count":1},{"name":"South East","ons_code":"J","signature_count":2},{"name":"South West","ons_code":"K","signature_count":3}],"other_parliamentary_business":[]}}}