{"links":{"self":"https://petition.parliament.uk/petitions/784154.json"},"data":{"type":"petition","id":784154,"attributes":{"action":"Require public email & phone support for all companies","background":"Companies often only have a phone number or email publicly available for customer contact, and many are obscured. Enforce a readily available email and phone number for all companies active in the UK to accommodate people who are deaf, blind have anxiety and other accessibility issues.","additional_details":"We believe that companies limiting contact to either phone or email while simultaneously obscuring their contact details behind FAQs and automated chat bots is an active disregard for customer wellbeing and purposefully designed to tire the customer out to the point that they simply give up in their pursuit for change. I propose all companies trading in the UK require a mandatory phone line and email address that is readily available on a Contact Us page on the company's websites.","committee_note":"","state":"open","signature_count":15,"closing_date":"2027-04-28","created_at":"2026-10-09T12:23:48.496Z","updated_at":"2026-10-29T00:43:20.000Z","rejected_at":null,"opened_at":"2026-10-28T13:35:32.387Z","closed_at":null,"moderation_threshold_reached_at":"2026-10-09T13:25:10.000Z","response_threshold_reached_at":null,"government_response_at":null,"debate_threshold_reached_at":null,"debate_scheduled_on":null,"scheduled_debate_date":null,"debate_outcome_at":null,"creator_name":"Daniel Clarke","rejection":null,"government_response":null,"debate":null,"departments":[{"acronym":"DBIST","name":"Department for Business, Innovation, Science and Trade","url":"https://www.gov.uk/government/organisations/department-for-business-and-trade"}],"topics":[],"signatures_by_country":[{"name":"United Kingdom","code":"GB","signature_count":15}],"signatures_by_constituency":[{"name":"Bridgwater","ons_code":"E14001126","mp":"Sir Ashley Fox MP","signature_count":1},{"name":"Bristol Central","ons_code":"E14001131","mp":"Carla Denyer MP","signature_count":1},{"name":"Bristol East","ons_code":"E14001132","mp":"Kerry McCarthy MP","signature_count":1},{"name":"Bristol North East","ons_code":"E14001133","mp":"Damien Egan MP","signature_count":2},{"name":"Chester South and Eddisbury","ons_code":"E14001164","mp":"Aphra Brandreth MP","signature_count":1},{"name":"Corby and East Northamptonshire","ons_code":"E14001179","mp":"Lee Barron MP","signature_count":1},{"name":"East Wiltshire","ons_code":"E14001217","mp":"Danny Kruger MP","signature_count":1},{"name":"Exeter","ons_code":"E14001231","mp":"Steve Race MP","signature_count":1},{"name":"Gillingham and Rainham","ons_code":"E14001246","mp":"Naushabah Khan MP","signature_count":1},{"name":"Portsmouth North","ons_code":"E14001431","mp":"Amanda Martin MP","signature_count":1},{"name":"Salisbury","ons_code":"E14001460","mp":"Rt Hon John Glen MP","signature_count":1},{"name":"Swindon North","ons_code":"E14001536","mp":"Will Stone MP","signature_count":1},{"name":"Watford","ons_code":"E14001568","mp":"Matt Turmaine MP","signature_count":1},{"name":"Edinburgh East and Musselburgh","ons_code":"S14000078","mp":"Chris Murray MP","signature_count":1}],"signatures_by_region":[{"name":"North West","ons_code":"B","signature_count":1},{"name":"East Midlands","ons_code":"E","signature_count":1},{"name":"East of England","ons_code":"G","signature_count":1},{"name":"South East","ons_code":"J","signature_count":2},{"name":"South West","ons_code":"K","signature_count":9},{"name":"Scotland","ons_code":"M","signature_count":1}],"other_parliamentary_business":[]}}}