This petition was submitted during the 2015-2017 parliament
Rejected petition Freedom of choice of delivery company for all online e-commerce transactions
Consumers have the right to shop where they want. They do NOT get the right to then choose how their shopping is delivered. The consumer should have the right to know who the carrier is for the specific product before purchasing any item online.
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A great example is Amazon UK. they use a number of delivery companies. Some are ok, some have appalling customer service. Yet the consumer is forced to accept this poor service and their right to choose delivery company is never given to them.
I propose that large e-commerce retailers must:
1) state which company will deliver that product BEFORE checkout.
2) offer a choice of carriers BEFORE checkout.
Smaller businesses must:
1) clearly state which carrier they use BEFORE checkout.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
Your petition seems to be calling on businesses to take this action.
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