Petition Stop train operators using arrival at final destination as proof of performance

The use of arrival time at final destination as the primary performance indicator for train operators has led to the cynical practice of cancelling stops along the lines in order to mask late services, disrupting thousands of London commuters on a daily basis.

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Trains exist to get as many commuters as possible to work or home without disruption. Yet operators' obsession with statistical accountability has led them to abandon the needs of commuters in favour of meaningless performance figures. Anyone who commutes on Southern Trains knows the 'service' is not fit for purpose, yet their statistics show decent performance, on the up. This distortion of reality is wrong. Reliability stats must include every stop to incentivise real improvement.

This petition is closed This petition ran for 6 months

39 signatures

Progress of the petition towards its next target: 39 of 10,000 signatures required to get a government response

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10,000 signatures required to get a government response

Date closed 8 July 2016
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