This petition was submitted during the 2015-2017 parliament
Rejected petition Stop companies from sneakily renewing subscription services
I signed up for a £1 trial to the Gourmet Society, and a few months later they took £40 from me.
They said this was in the small print T&C's and that I'd had an email warning. I didn't see this email. They wouldn't allow a refund although I had never used the service.
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An spam email or a T&C box ticked some time ago should NOT be considered consent for a company to take what is more than half a day's wages for many people.
It is not right for companies to count on people forgetting/misreading/misunderstanding things as a way to make money.
Companies should require a reply to an email saying 'yes you may renew a subscription' before taking money. Or at least give you the opportunity to cancel (as any high street shop would allow you a refund in 28 days).
This petition was rejected
Why was this petition rejected?
It’s not clear what the petition is asking the UK Government or Parliament to do.
You could start a new petition calling on Parliament to change the law, to require companies to provide certain information clearly to customers about their subscription services.
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