This petition was submitted during the 2015 to 2017 Parliament
Rejected petition Make Hotpoint replace all faulty goods free of charge as it's there fault
Rejected on
thousands of disgruntled public are left frustrated by the lack of customer service provided by hotpoint, & are being forced to spend out for replacements when the fault lies with hotpoint
I have personal information & that from many others that have been unfairly treated by hotpoint, just as I have, purchasing there faulty goods, that have been put on product recall, to be told by hotpoint it can be modified or can pay a further fee for replacement that is substandard to our current models
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. You can find more information about making a report to Trading Standards here:
https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/
We only reject petitions that don’t meet the petition standards.