This petition was submitted during the 2015-2017 parliament
Rejected petition Increase significantly fines and leverage on the dysfunctional energy companies
The UK energy companies are deliberately over charging tens of thousands of customers every year, citing technology problems for the billing shambles. This is opportunist and the appalling customer service means that often the most vulnerable and least able are forced to overpay for their energy
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A quick look around any web review sites will see that ALL the energy companies use the veil of broken IT systems as the reason for putting the already dysfunctional energy sector under greater pressure.
Over charging; reverse billing; applying exit fees when not due - the list is fairly exhaustive.
With an average telephone hold time of in excess of 40 minutes and without any resolution I fear many old people would simply pay just out of ignorance or peace of mind.
Offgen need more muscle.
This petition was rejected
Why was this petition rejected?
It’s not clear what the petition is asking the UK Government or Parliament to do.
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