Rejected petition Indesit/hotpoint to replace all faulty dryers that have been deemed a fire risk

In 2015 2 homes that I'm aware of burnt to the ground due to design faults with their dryer. This prompted buyers to be contacted in the first instance by letter. Once responded it took 3 months for a second contact. This gave details of estimated repair around 12 months later.

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This has rendered 1000s of homes with dryers that are not fit for purpose and a danger to life. Hotpoint/ Indesit have also admitted that the repair can't be guaranteed.

With this in mind I urge that the government step in and replacement machines are given to consumers that have said affected dryers free of charge as this is a design fault not a consumer fault.

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. You can find more information about making a report to Trading Standards here:

https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/

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Date submitted 5 April 2016
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