This petition was submitted during the 2015-2017 parliament
Rejected petition Southeastern refund customers if trains cancelled or more then 5 minutes late
Southeastern rail is continuously cancelling trains and having delays more then 5 minutes which affects our journey to work. Cancelling trains is frustrating and for no apparent reason either. The service is getting worse,commuters refunded for cancelled trains and running more than 5 minutes late
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
The issue you raise is an operational decision for Southeastern Rail, not for the UK Government or Parliament.
If you like, you could sign this petition, which asks for the Government to reconsider Southeastern's rail franchise:
https://petition.parliament.uk/petitions/166062
We only reject petitions that don’t meet the petition standards.