This petition was submitted during the 2015-2017 parliament
Petition Create an independent ombudsman for complaints against parcel companies.
Users of companies such as Hermes regularly suffer lost parcels, parcels left out in the open, thrown over walls, in bins, squashed through letterboxes etc. These companies provide totally inadequate compensation, often refusing to accept responsibility, investigate or compensate.
More details
Some examples of common practise by these companies:
https://www.thesun.co.uk/news/2206718/hermes-delivery-driver-pictured-with-so-many-parcels-crammed-into-his-car-that-it-was-impossible-to-see-out-of-the-passenger-window/
A litany of complaints by frustrated users with no avenue to turn to:
https://www.facebook.com/groups/490161297788303/
This petition closed early because of a General Election Find out more on the Petitions Committee website
44 signatures
Show on a map the geographical breakdown of signatures by constituency
10,000 signatures required to get a government response