Important:

This petition was submitted during the 2017-2019 parliament

Rejected petition Appoint an Ombudsman for the Travel Industry

Had an accident whilst on a Thomson cruise. My incident has been acknowledged, after 11 months no reply has been received.
Registered my case with ABTA who were unable to help as their member refused to use the conciliation scheme, which is voluntary.
An industry this big needs to be accountable

More details

Thomson ref RC/00470/00001/RT
ABTA case reference 172460

This petition was rejected

Why was this petition rejected?

It’s not clear what the petition is asking the UK Government or Parliament to do.

Petitions need to call on the Government or Parliament to take a specific action.

We're not sure exactly what you mean by "an Ombudsman for the travel industry", or how you would like this to work.

You could start a new petition explaining clearly what you would like the Government or Parliament to do.

We only reject petitions that don’t meet the petition standards.