Important:

This petition was submitted during the 2017-2019 parliament

Rejected petition Public Enquiry into Barclays Bank Plc's computer problems in 2008

In 2013, Barclays Bank Plc notified the Office of Fair Trading that 'technical documentary errors' caused mistakes with their paperwork which affected customer's accounts going back as far as 2008. Barclay's error resulted in many customers not in arrears, receiving statements containing errors.

More details

Barclays Bank's problems happened at the height of the global financial crisis when many homes were being repossessed for being in mortgage arrears. According to a Guardian newspaper article at the time, repossessions had hit a twelve year high, with 'home buyers losing 40,000 properties in 2008'.

https://www.moneysavingexpert.com/news/loans/2013/09/had-a-barclays-loan-you-could-be-due-share-of-100-m-payout-after-blunder

https://www.theguardian.com/money/2009/feb/20/repossessions-homeowners

This petition was rejected

Why was this petition rejected?

It’s not clear what the petition is asking the UK Government or Parliament to do.

Petitions need to call on the Government or Parliament to take a specific action. We're not sure what such a public inquiry would look into.

In any case, the UK Parliament and Government aren't responsible for investigating the computer problems of individual banks.

You could start a new petition explaining clearly what you would like the Government or Parliament to do.

We only reject petitions that don’t meet the petition standards.