This petition was submitted during the 2017–2019 Conservative government
Petition Replace the financial ombudsman service with a publicly funded organisation
I believe that the ombudsman service just has not got the ability to handle complaints about financial services. There is evidence in the media and on online review services like trustpilot.
I would like the government to consider replacing the financial ombudsman service with a publicly funded organisation that is not funded by, or affiliated with, the banks and other financial services.
This petition is closed This petition ran for 6 months