Important:

This petition was submitted during the 2017-2019 parliament

Rejected petition Block all mobile network operators from taking control of our android mobiles

Purchased sim-free mobile without contract and network operator now provides the updates and not the manufacturer meaning receiving security updates and other updates are slow

More details

Huawei supply mobile phones to the UK and even if you purchase these unlocked and sim-free from a retailer in the UK, you will receive a phone that is then rebranded by the network operator (ie Three UK), who then authorise updates instead of the manufacturer. No matter how you buy the phone, the networks should not rebrand them or take control of the phone so they provide updates as these changes cannot be reversed

This petition was rejected

Why was this petition rejected?

It’s not clear what the petition is asking the UK Government or Parliament to do.

Petitions need to call on the Government or Parliament to take a specific action.

We're not sure exactly what you'd like the Government or Parliament to do.

You could start a new petition explaining clearly what you would like the Government or Parliament to do.

You can find out how to complain about phone services here:

https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint

We only reject petitions that don’t meet the petition standards.