This petition was submitted during the 2017-2019 parliament
Rejected petition Require by law tfl/similar contact people via email/phone not just post
Moving is incredibly difficult. If you move a lot/have kids/go abroad, its so easy for things to fall through the cracks. Its absurd that a small clerical error can allow a fine to lead to debt collectors at your door, being treated like a criminal, when you would've paid had they emailed or called
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I had a difficult move,and in the paperwork the one thing i forgot to update address on was my dvla form.A 120 pound tfl fine i wouldve paid had i received notice was then 540 pounds with debt collectors at my door. Id been abroad then moved and had not received any notice. Ive seen a lot of other good law abiding citizens stung and bullied by this lack of empathy for small mistakes/archaic lack of email/mobiles within the law. I think its time for email/telephone to be added. To help the gov&us
This petition was rejected
Why was this petition rejected?
It’s not clear what the petition is asking the UK Government or Parliament to do.
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You could start a new petition explaining clearly what you would like the Government or Parliament to do. For example, you could ask for certain bodies to be legally required to contact people by e-mail and phone, where possible, if that's what you'd like to happen.
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