This petition was submitted during the 2017-2019 parliament
Rejected petition Improve the reliability & customer service of Northern Rail
Arriva Northern Rail’s service is an affront to a First World rail system. Punctuality and comfort don’t seem even afterthoughts. Old, outdated, uncomfortable carriages, poor punctuality, regular strike action contribute to a regularly poor experience by customers on northern rail trains.
More details
The Secretary of State for Transport owes it to rail users in the North to intervene and force improvements on Arriva Northern so that it’s customers can travel in comfort and on reliable and
punctual services. If Arriva Northern can’t do this they should be stripped of their franchise.
The North - it’s people and it’s economy - deserve the same investment in its railways as those in other parts of the country and we deserve a reliable and high quality service.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
We can't accept your petition because it's about something that the UK Government or Parliament are not responsible for.
You could start a new petition calling for Arriva Northern to lose its franchise if it does not need meet some conditions if that is something you would like to see.
We only reject petitions that don’t meet the petition standards.