Petition Force the DWP to stop using inefficient telephone call centres

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Phoning up the DWP is an expensive waste of time.

Please carry out a survey or Audit of how beneficial to service users they believe the DWP telephone numbers system really is.

Reward DWP staff who help customers, But at the same time punish staff who just pass people on to yet another unhelpful phone number.

Tell staff in the DWP to shape up or ship out

This petition is closed This petition ran for 6 months

4 signatures

Progress of the petition towards its next target: 4 of 10,000 signatures required to get a government response

10,000 signatures required to get a government response

Date closed 12 December 2012
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