Important:

This petition was submitted during the 2017-2019 parliament

Rejected petition Introduce Automatic Delay Repay for TfL journeys.

TfL should provide automatic refunds for passengers who are entitled to compensation for a delay on the London Underground.

Many Train Operating Companies in the UK offer automatic compensation for delays, commonly known as 'Automatic Delay Repay'.

More details

TfL can use their records of journey information (from Oyster card/Contactless Payments), together with recorded delays to calculate which passengers are owed money and how much.

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

This would be a decision for Transport for London, which is accountable to the London Assembly, rather than the UK Government or Parliament.

The London Assembly has its own e-petitions system. You can find out more here:

https://www.london.gov.uk/about-us/london-assembly/petitions

We only reject petitions that don’t meet the petition standards.