Rejected petition To Decrease the Cost of National Rate Numbers Especially in Relation to Businesses

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To stop businesses using premium phone lines (so called national rate numbers such as 0845/0870/0844), for customer services, where the number of staff employed is likely to mean waiting times of more than 3 minutes and in instances where this is not the case, to have them replace national rate numbers with local rate numbers. Alternatively, for the Government to impose a pricing tariff onto mobile network providers that means that these numbers, along with 0800, are charged at a lower rate of 2p per minute, if not entirely free.

This petition was rejected

Why was this petition rejected?

There’s already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

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Date submitted 23 January 2012
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