Rejected petition Refund merchant service charges on refunded transactions.

Petition card issuers to refund merchant service charges when refunds are processed for cancelled holidays or other services and products.

More details

With thousands of card refunds being processed in the travel industry (and other sectors) due to the Corona Virus, agents and operators are losing large amounts of money as they are charged for the original transaction and then charged again to process a refund. We are asking that any charges are refunded to the merchant in this instance.

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

The Government is not responsible for Merchant Service Charges, these are set by banks,

You could start a petition asking the Government to encourage banks to waive these charges for refunds relating to coronavirus, or to set up a fund to reimburse companies that lose money to these charges as a result of the coronavirus outbreak.

We only reject petitions that don’t meet the petition standards.

Date submitted 12 March 2020
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