This petition was submitted during the 2019-2024 parliament
Rejected petition Allow full refunds on holidays instead of vouchers
Ask holiday companies to give full cash refunds
More details
Is these horrible time's people are out of work and had to use savings to get by. Holiday companies should be offering cash refunds so people can use that money for essential living
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.
We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: https://petition.parliament.uk/petitions/304912
Passengers whose flights are cancelled are already entitled to a refund. In the first instance passengers should contact their airline directly. If you are not happy with your airline's response, you can escalate this to an alternative dispute resolution body or the CAA.
You can find details of your rights when you fly on the Civil Aviation Authority's website here: https://www.caa.co.uk/Passengers/Resolving-travel-problems/Delays-cancellations/Your-rights/Your-rights-when-you-fly/
You can find out more about coronavirus and how you can protect yourself and others here:
https://www.nhs.uk/conditions/coronavirus-covid-19/
The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: https://www.gov.uk/find-coronavirus-support
You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
We only reject petitions that don’t meet the petition standards.