Petition Ban the use of touch tone telephone menus for call centres

More details

Touch-tone telephone menus, such as those used by Government departments, banks, etc., are neither time-saving, nor are they practical for those who are elderly, those with poor English and also those with special educational needs. In addition, those who have rotary dial telephones are unable to use these services. I would request a ban to these services, so that when you call one of these organisations you are put straight through to a member of the customer services team.

This petition is closed This petition ran for 6 months

2 signatures

Progress of the petition towards its next target: 2 of 10,000 signatures required to get a government response

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10,000 signatures required to get a government response

Date closed 16 April 2013
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