This petition was submitted during the 2010-2015 parliament
Rejected petition Virgin should remain as franchise holder of the West Coast Mainline
More details
We believe that the franchise for the West Coast Mainline has been awarded to FirstGroup based purely on the fact that the bid was the highest and unrealistic premium payments have been set.
Customer service and punctuality, plus a realistic premium payment, should have been factored in more prominently and a review into the decision should be held.
This petition was rejected
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