Petition I want to be told me when my broadband contract ends

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Eight in ten broadband customers want information about when their contract ends to be communicated more clearly.

With this in mind, uSwitch.com is calling on broadband providers to send reminder letters and emails before contracts end and automatically display this vital information on customers’ online accounts.

This already happens in the energy market. Greater transparency is now needed in the telecoms market to empower consumers and make sure they are on the best broadband packages for their needs.

This petition is closed This petition ran for 6 months

2,567 signatures

Progress of the petition towards its next target: 2,567 of 10,000 signatures required to get a government response

Show on a map the geographical breakdown of signatures by constituency

10,000 signatures required to get a government response

Date closed 14 November 2013
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