Rejected petition Staff at DWP Call Centres should be able to give correct information to claimants

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Before being let loose on claimants, staff in DWP Call Centres should be trained properly. For example, a two month sick note lasts for just that unless you happen be the DWP who think that it lasts for two months and four days.

DWP staff tell you to take a sick note to your local job centre. What they don't tell you is that you need to make an appointment. When you query this with them, you are told that your query is irrelevant.

If people who are lucky enough to have a job and make the same mistakes as these people make, they would have lost their jobs time and time again.

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

We only reject petitions that don’t meet the petition standards.

Date submitted 29 June 2013
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