This petition was submitted during the 2019-2024 parliament
Rejected petition Force airlines to give cash refunds to anyone who accepted travel vouchers
Customers that, willingly or unwillingly, accepted "future travel vouchers" from airlines that cancelled flights due to the coronavirus pandemic should be entitled to full cash refunds, as per EU and US law.
More details
Firstly, cash vouchers are only useful if the customer is able to use them. In the current situation, international travel is not possible and therefore the customers are unable to use these vouchers.
Secondly, many customers applied for these vouchers thinking that they were applying for a refund, myself included. The main airline guilty of this is British Airways.
Thirdly, many people bought flights as parts of holidays that now, due to the effects of the lockdown, they cannot afford.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This is a contractual decision between airlines and customers.
We could publish a petition calling for a ban on travel vouchers for cancelled flights, if that's what you'd like to see happen.
We only reject petitions that don’t meet the petition standards.