This petition was submitted during the 2019-2024 parliament
Rejected petition Force closure of Scottish Power energy provider
Force the company to close down, including writing off customers so-called debts and so-called defaults, allowing all customers to change to another energy provider
More details
Their call centres and online chat services are in India, which does not help the availability of jobs in our country. It also causes distress to customers as the language barrier causes much confusion and frustration.
They leave MANY people without energy to their home for days, weeks, and in some cases months at a time.
They write defaults on customers accounts without reason.
They add debts to accounts where there are no debts.
It can takes days to get through to them.
Over charging.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
The performance and customer service standards for energy companies is regulated by Ofgem and is not the direct responsibility of the Government or Parliament.
You can find out about how to complain to or about energy providers here:
We only reject petitions that don’t meet the petition standards.