This petition was submitted during the 2019-2024 parliament
Rejected petition Control the ability of Energy Suppliers to raise direct debits freely
Energy suppliers do not use the amount of energy you use to determine a fair direct debit, they increased my direct debit from £55 a month to £143 within a month, even though they owe me money. They should not be allowed to do this, I don't know how, OFGEM or whoever should restrict this via banks
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Cap how much an energy supplier, or anyone for that matter, can increase a direct debit without approval via customer and the regulator. Then they will probably insist on higher direct debits from the start, my supplier wanted £150 from the start so this increase is no surprise. Customers should pay for what they use, not excess with the justification that customers may get behind with their bills. Some customers may not know what they use, some not afford to pay far more than they use
This petition was rejected
Why was this petition rejected?
We can't publish petitions when the request is something that's already happening or something that has been announced since you started your petition.
We think your petition is covered by Government or Parliament action already. If you'd like something else, you could start a new petition clearly explaining what it is.
Ofgem is already investigating this issue. You can find out more here
https://www.bbc.co.uk/news/business-61309576
If you'd like something different, such as a new rule applying to all direct debits, you could start a new petition clearly setting that out.
We only reject petitions that don’t meet the petition standards.