This petition was submitted during the 2019-2024 parliament
Rejected petition Save ticket offices on our railway and make our railway customer friendly.
Make strict rules governing what the train operators can and cannot do. This will ensure that every company must have a minimum standard in customer service and if they don't agree with the standard they lose the franchise.
More details
We want our railways to be a customer friendly environment which is inclusive to everyone and creates jobs. The customer should have the right on where they buy their ticket and travel in a safe and secure environment. All trains should be staffed to ensure the safety of the travelling public and all stations especially the main stations should be staffed.
This petition was rejected
Why was this petition rejected?
There’s already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.
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https://petition.parliament.uk/petitions/636542
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