This petition was submitted during the 2019-2024 parliament
Rejected petition Allow citizens to make an appointment with their GP
Current practice (since covid) means that surgeries operate a phone call triage system - patients must call between 8.30 and 9 am, giving some details of their symptoms. The surgery decides if a call back will be made. This still does not guarantee an appointment.
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the current practice is unfair. Often a patient can call at 8.30 and wait in a call queue, only to be told there are no call back appointments left!! Think about elderly, disabled or immobile patients who cannot make that call at 8.30 am! A citizen should be able to call their surgery and make an advance appointment with their own GP. At present I could call every day and find there are no call back slots which means I could, potentially, NEVER speak to a doctor Never mind SEE one
This petition was rejected
Why was this petition rejected?
There’s already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.
You are more likely to get action on this issue if you sign and share a single petition.
Decisions relating to GP appointments, including whether to make these available to book, are operational matters for the NHS and individual GPs, but we have published the following petition, which you might like to sign:
Give patients a right to be seen by an NHS GP or dentist within three days: https://petition.parliament.uk/petitions/640653
We only reject petitions that don’t meet the petition standards.