Rejected petition Make it easier to switch phone and internet providers

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Introduce legislation to force internet and phone providers (Orange, EE etc) to provide alternative options for switching providers other than by phone. When customers try to leave these companies, they are quite often subject to pressure tactics and abuse. This needs to stop. There is no reason not to offer customers the option to leave their provider via the internet (O2 already do this.) I feel that vulnerable customers are being exploited by having to speak to aggressive sales people on the phone. THIS MUST STOP.

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

We only reject petitions that don’t meet the petition standards.

Date submitted 17 July 2014
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