Rejected petition Customers should be able to leave mobile phone contracts without charge if providers cannot provide good continuous service

More details

Mobile phone companies attach customers to long term 24 month contracts. If a company has, on a customer basis, continuous problems where said customers are unable to either make calls, send texts or connect to the internet, customers should be able to leave their contracts, without additional charges, as company has been unable to provide the service it promised.

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

We only reject petitions that don’t meet the petition standards.

Date submitted 19 July 2014
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