Rejected petition Royal Mail Customs Charge Handling Fee Too High

Rejected on 1 December 2015

Royal Mail currently charge a Handling Fee of £8 when processing Customs Charges for items received from outside the EU.

This is not proportionate to what is sometimes a relatively small Customs Charge, and is not fair because the Royal Mail have a monopoly on the receipt of goods from overseas postage.
This petition proposes that the Handling Fee be revised to 10% of the Customs Charge, up to a maximum fee of £8.

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

This is an operational decision for Royal Mail, which has been privatised. You could raise this issue directly with Royal Mail itself.

You can find out more about how Royal Mail is regulated here:

http://www.royalmailgroup.com/about-us/regulation/how-were-regulated

We only reject petitions that don’t meet the petition standards.