This petition was submitted during the 2015-2017 parliament
Petition Class internet connectivity as a 'utility' to ensure access for all
If you're like me, you've had trouble with connectivity to the Internet at some point. This is a vital form of connectivity, for the majority of households and businesses in the UK. Yet if your telephone line fails, it's at the hands of your service provider, and OpenReach. This can take months!
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If your line becomes disconnected, you're at the hands of OpenReach. They have no contact number, and refuse to speak to customers directly.
Instead, they pass excuses after excuses to your service provider, whose hands are tied. OpenReach have a complete monopoly over telecommunications in the UK, and with no competition, they can take months to take any action.
By reclassifying Internet connectivity as a 'utility', it is regarded as a 'must' for households, just like water and electricity.
This petition is closed This petition ran for 6 months
9 signatures
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10,000 signatures required to get a government response