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This petition was submitted during the 2015 to 2017 Parliament

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Closed We are calling on the Govt to strip Thameslink Govia of their rail franchise.

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Govia Thameslink has the highest number of passenger journeys but the lowest customer satisfaction rates and the lowest PPM of any UK rail network. There has been a continuous decline in their PPM measure since 2015. They have the second highest rate of cancellation & significantly late running.

Thameslink Govia's poor management is evident in:
The lack of adequate contingency plans to cope with disruption.
Poor & inaccurate information provided to customers
The ongoing staffing disputes without major disruption to the network.
Continually increasing fares with declining service levels

We urge the government to urgently review the situation and award the franchise to a company which can deliver a consistent, good level of service.

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    If this petition gets 10,000 signatures, government will respond to it.

    If this petition gets 100,000 signatures, it will be considered for debate in Parliament.

    This petition will stay open until 1 February 2017.