This petition was submitted during the 2015-2017 parliament
Rejected petition Automatically refund all Oyster users effected by the Southern Rail disruption.
Oyster users need to manually apply for refunds on each train journey. Given the scale and scope of disruption this is unrealistic and unnecessarily time consuming when TFL hold sufficient information to apply refunds automatically. Season ticket holders received refunds, Oyster users should too.
More details
Southern Rail's prolonged disruption from strikes, cancellations and delays have resulted in season ticket holders receiving blanket refunds. This is good and goes someway in recognising the impact this has on commuters lives. Affected Oyster users should receive automatic refunds too.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
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