This petition was submitted during the 2015 to 2017 Parliament
Closed petition Create an independent ombudsman for complaints against parcel companies.
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Users of companies such as Hermes regularly suffer lost parcels, parcels left out in the open, thrown over walls, in bins, squashed through letterboxes etc. These companies provide totally inadequate compensation, often refusing to accept responsibility, investigate or compensate.
Some examples of common practise by these companies:
https://www.thesun.co.uk/news/2206718/hermes-delivery-driver-pictured-with-so-many-parcels-crammed-into-his-car-that-it-was-impossible-to-see-out-of-the-passenger-window/
A litany of complaints by frustrated users with no avenue to turn to:
https://www.facebook.com/groups/490161297788303/
44 signatures
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This petition will stay open until 3 May 2017.