Petition Force HMRC to use 0800 number

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We, the undersigned, believe that decisions for change in systems and staff levels should not affect the amount of money one has to fund for a phone call in order to rectify any arising issues with HMRC.

Recent media released a statement from HMRC's Chief Executive referring to tax payers as customers. This attitude is hindering their purpose. The public needs to be reminded they are a service as opposed to a business and that we are not 'customers.'

We must no longer pay to contact a service we are funding.

"Strengthening the Civil Service - including ensuring value for money to the taxpayer."

This petition is closed This petition ran for 6 months

8 signatures

Progress of the petition towards its next target: 8 of 10,000 signatures required to get a government response

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10,000 signatures required to get a government response

Date closed 19 October 2012
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