This petition was submitted during the 2017-2019 parliament
Rejected petition Energy companies to reimburse credit owed to a leaving customer within 14 days.
Energy companies are failing to pay back credit to cutomers who have left. The companies are retaining the credit for longer than necesary and in some cases not returning it at all. It inconveniences many, and and causes hardship to those who are already suffering from energy high prices.
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Many companies just ignore automnatic issuing of credit reinbursment, some expect you to notify them that your owed money. The current process is unclear, unecessary and stacked against the consumer. Many folk are thwarted by companies when requesting their credit payment, with companies just holding people's money in their accounts for as long as they can.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
You seem to be asking the energy companies to take action and not the UK Government or Parliament.
We only reject petitions that don’t meet the petition standards.