Rejected petition Force EasyJet to refund customers for cancelled flights

EasyJet have removed the option to get a refund for cancelled flights during the pandemic leaving thousands of people out of pocket so that they can maintain a profit margin. We want government to intervene and force EasyJet and other airlines to fulfil their legal obligation to refund us.

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

Airlines are required to offer the choice of a refund or alternative flight in the event a flight is cancelled. You can find more information on the CAA's website: https://www.caa.co.uk/Passengers/Resolving-travel-problems/Delays-cancellations/Your-rights/Your-rights-when-you-fly/

The arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: https://petition.parliament.uk/petitions/304912

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: https://www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

We only reject petitions that don’t meet the petition standards.

Date submitted 28 March 2020
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