Rejected petition Hoseasons to refund customers during Coronavirus lockdown

To enable booked holidays from the 20th March to be refunded back to customers until Coronavirus lockdown is lifted by the prime minister.

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Hoseasons will not refund customers even though they are cancelling holidays during this Coronavirus pandemic.

They are offering alternative dates and accommodation which many of their customers don’t want and dates are not available. They have also doubled the prices of these alternative holidays taking full advantage of the Coronavirus outbreak for their own personal gain.

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: https://petition.parliament.uk/petitions/304912

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: https://www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

We only reject petitions that don’t meet the petition standards.

Date submitted 28 March 2020
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