Rejected petition Stop the rip off by cottages.com, the co is not refunding after cancelling accom

Ensure that companies operate under their published terms and conditions and not hold on to monies without recommending customers who have had their UK breaks cancelled for the national crisis that is covid-19. Many customers are classed as key workers or are only free to travel in school holidays..

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Monies are being withheld by this company from many people who are facing financial restrictions due to the measures imposed because of covid-19

This petition was rejected

Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents and accommodation providers, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: https://petition.parliament.uk/petitions/304912

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: https://www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

We only reject petitions that don’t meet the petition standards.

Date submitted 29 March 2020
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