This petition was submitted during the 2019-2024 parliament
Rejected petition STOP CURRYS PC WORLD TRADING TILL THEY DEAL WITH CUSTOMER COMPLAINTS THEY HAVE
The UK government need to step in and prevent Currys PC World from trading until they deal with the thousands of current outstanding complaints that they have.
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I myself am a vulnerable person with 4 kids at home. We have been left without a cooker for over 2 weeks and are still awaiting a refund. We are having to leave home despite warnings not to in order to cook food. Or rely on takeout food. This is not acceptable and thousands find themselves in the same predicament and Currys are to slow to act, but are still accepting orders and adding to the problem with customer complaints which are in there thousands.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
How individual retailers respond to customer complaints is a matter for them, not the UK Government or Parliament.
Under certain circumstances you are entitled to a refund for faulty goods under the Consumer Rights Act. Find out more here: https://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product.
We only reject petitions that don’t meet the petition standards.