This petition was submitted during the 2019-2024 parliament
Rejected petition Change how subscription based companies charge you after trial periods end.
If a company provides a subscription based service with a free or cheaper initial trial period, then that company must provide the consumer with an "opt in" option that renews the subscription of their services at the higher regular charge, once their initial trial period has ended.
More details
In the UK laws should be in place to protect consumers from losing money through small print and websites designed to capitalise on the consumer forgetting to opt out.
Currently, websites that cater to many different markets entice the consumer to sign up with a cheaper than normal subscription or free trial period, they then capitalise on consumers forgetting to cancel once their trial has expired.
Sometimes it can go unnoticed for months that money has been leaving your account.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This is a matter for individual companies.
We only reject petitions that don’t meet the petition standards.