Rejected petition Prevent early termination contract charges on broadband when switching provider

Rejected on 25 January 2021

Create a law banning early contract termination charges for broadband consumers when switching providers, using a service similar to the energy switch.

Broadband is now a necessity, and it's unfair on the consumer to be tied to a lengthy contract should a new provider offer a better rate and download speeds.
The consumer should be able to switch providers without early termination fees or paying the remainder of their contract in full.

Why was this petition rejected?

There’s already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

You may wish to sign this petition calling for a similar action: https://petition.parliament.uk/petitions/568543

The Government is not responsible for the terms and conditions of contracts for commercial services, including internet.

We only reject petitions that don’t meet the petition standards.