Petition Change the hold music for HMRC.

As of late, many more people than usual have had to call HMRC for various reasons (taxes, National Insurance, Covid-19 grants, benefits and so on). As HMRC have migrated to working from home to stem the tide of the virus, hold times have increased.

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As an accountant who spends on average 51 minutes per call and has to make 40+ calls per week between me and my colleagues, I implore you to change the hold music to something more bearable.

This petition is closed This petition ran for 6 months

24 signatures

Progress of the petition towards its next target: 24 of 10,000 signatures required to get a government response

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10,000 signatures required to get a government response

Date closed 10 August 2021
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